With a network of over 1600 technicians, no matter where you are, Telcom & Data can provide you with installation and on site repair and trouble shooting services for your AT&T/Lucent or Avaya manufactured telephone system.
Whether you have a Merlin, Partner, Merlin Legend, Merlin Magix or Definity Telephone system we have the expertise to help you. If you are relocating and need your system moved call us we can have you up and running with out missing a call.
Our hourly rates start at $105.00 per hour with usually a one hour minimum. If your system is down Telcom & Data has the parts and service techs to get you back up a running in no time. Call us at 800-335-0229. We answer our phone live and can help you immediately. If your needs include:
Complete, Turn-Key Voice & Data Cabling System Design& Installation
Solutions for Small Offices, Open Offices, Plant Floors, & Multi-Story
Voice and Data Cabling Cat 3, Cat 6 Cat 6E and Coaxial
Lightning & Power Line Protection Solutions
Cable Management, Rack-mount & Enclosure Systems
System Analysis & Troubleshooting
Routers and Hubs
Cable Certification Testing
At Telcom & Data, we are eager to provide these services for you.
We firmly believe that our eBusiness solutions will reduce your
cost-structure and improve your customer base. Get ahead of the
competition, Telcom-Data is with you. Call us
at 800-335-0229.
Phone System Maintenance
Fax over a copy of your most recent maintenance bill to 312-432-1168
Call us and we can dial in to your phone system and retrieve an inventory. (not available on all phone systems)
Your telephone system is the lifeblood of your business, Telcom & Data understands your need for uninterrupted communications. We offer service agreements that will provide you with the highest level of customer satisfaction, quick response time at a 30% savings.
Telcom & Data a provider AVAYA/Lucent products will save you 30%
on your current service contract.
Our staff of Lucent/Avaya trained technicians are on call 24 hours
a day.
We service the complete line of telephones, circuit packs, processors,
and voice mail.
Your service agreement covers you fully on all parts and labor.
Our 800# repair hotline is manned 24 hours a day 7 days a week 365
days a year for your added security. RMATS lines will notify Telcom
& Data of minor and major alarms 24/7.
Your Telcom & Data service agreement will provide you with remote
maintenance and emergency on site response.
Your Telcom & Data Agreement provides you with 2 hour major alarm
response time and 8 hour minor alarm response time.
Your Telcom & Data Agreement includes an annual on site technician
visit at no charge.
Business Phone System Repair
Telcom & Data Inc. has a fully integrated testing, repair
and refurbishing facility specifically for AT&T, Lucent and Avaya business
telephone and voice mail systems including Definity, Legend , Merlin, Partner
and Spirit.
We use advance testing equipment that detects a component's design
weakness for subsequent redesigns or replacement with improved components.
Minimum 24-hour burn-in period simulating real world conditions to
prevent future failure
Exclusive chemical paint process that restores original luster to
plastic casings
Conditional, anti-static repair center which protects sensitive equipment
Time is of the essence when equipment needs repair or replacement. That's
why Telcom & Data Inc. has several time-saving programs to speed up
repairs and minimize downtime:
Extensive inventory of in-stock parts and related peripherals
Emergence same-day repair service
Innovative Advanced Replacement Program for 24-hour delivery
of replacement parts
Standard turn around within 10 to 15 business days for non-emergency
repairs Longer, more Extensive Warranties
Telcom & Data Inc. offers repairs and equipment with complete
satisfaction guaranteed and extended warranties such as:
A 12-month warranty.
Emergency-Replacement Guaranteed on all critical components
Completely reconditioned equipment and components offering improved
performance and longer product life
For superior repair and refurbishing of your telecommunications
equipment and components
At Telcom & Data Inc., we are eager to provide services for you.
We firmly believe that our various solutions will reduce your cost-structure
and improve your customer base. Get ahead of the competition, Telcom-Data
is with you. Call 888.565.6999
For superior repair and refurbishing
of your telecommunications equipment and components Call
us at 1-800-335-0229 or Fax 312.432.1168
Telcom & Data Inc.
Repair Dept
200 North LaSalle St, Suite 2500
Chicago, IL 60601